NHTSA Complaint #10551562 — 2009 CHEVROLET TAHOE

THE 2009 TAHOE FUEL MODULE CONTROL BOARD ASSEMBLY EXHIBITED FAULTY ADHESIVE AND ALLOWED WATER TO ENTER AND CREATE ONE OR MORE SHORTS IN THE FUEL MODULE. THIS PROMPTED A CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO A CHEVROLET DEALERSHIP (BUCKALEW CHEVROLET, CONROE, TX). AFTER CHECKING THE VIN, THE DEALERSHIP STATED THAT NO ACTIVE RECALLS WERE FOUND AND THAT THE FUEL MODULE HAD BEEN EXPOSED TO TOO MUCH WATER. I WAS ASKED IF I TOOK THE TAHOE "OFF-ROADING" OR USED BOAT-RAMPS EXCESSIVELY. I REPLIED THAT THE TAHOE HAD NOT BEEN EXPOSED TO ANY FORM OF OFF-ROADING OR ABNORMALLY WET CONDITIONS AND HAD NOT BEEN TAKEN TO ANY BOAT RAMPS OR BODIES OF WATER. I WAS TOLD THE CONDITION WAS NOT COVERED UNDER THE DRIVETRAIN WARRANTY AND THEREFORE REQUIRED REPAIRS THAT HAD TO BE PAID BY THE VEHICLE OWNER. I HAVE SINCE FOUND A GM RECALL THAT MATCHES THE SYMPTOMS AND DIAGNOSIS EXACTLY (GM RECALL NO. 08411), BUT AFTER CALLING THE NATIONAL HOTLINES LISTED FOR CHEVROLET AND GM (AS WELL AS THE LOCAL DEALER), I HAVE BEEN TOLD THAT MY VIN DOES NOT MATCH THOSE LISTED UNDER THE RECALL. THE 2009 CHEVROLET TAHOE IS STILL EXPERIENCING SEVERAL ISSUES WITH ADHESIVE FAILURE IN AREAS REQUIRING WATER SEALS (FUEL MODULE AGAIN, CABIN LEAKS, DOOR LEAKS CAUSING SHORTS IN POWER WINDOWS AND POWER LOCKS IN TWO DOORS). DESPITE MANY ATTEMPTS, I HAVE BEEN UNABLE TO PROMPT CHEVROLET/GM TO TAKE ANY APPROPRIATE ACTION IN ASSISTING/RESOLVING THE ISSUE. *TR