NHTSA Complaint #10551452 — 2013 NISSAN ALTIMA

I PURCHASED MY 2013 NISSAN ALTIMA 3.5SL ONE WEEK EARLIER. AS I WAS DRIVING I NOTICED THAT WHEN I BEGAN TO ACCELERATE AND GET TO 20-40 MPH THE CAR WOULD JERK VIOLENTLY AS IF MY CAR WAS IN THE WRONG GEAR. I TOOK MY CAR INTO THE DEALERSHIP AND THEY DID A SOFTWARE UPDATE ON THE TRANSMISSION AND KEPT MY CAR FOR 4 DAYS. THEY PUT 75 MILES ON MY CAR TO "ENSURE" THEY CORRECTED THE PROBLEM. I PICKED UP MY CAR ON THE 4TH DAY AND DROVE 2 MILES FROM THE DEALERSHIP AND ENCOUNTERED THE SAME JERKING AND SHUDDERING PROBLEM. I TURNED AROUND AND WENT BACK TO THE DEALERSHIP WHERE I WAS GREETED BY A SERVICE MANAGER THAT INSISTED WE GO FOR A DRIVE TO SEE IF HE COULD EXPERIENCE WHAT I WAS TALKING ABOUT. AFTER TAKING THE RIDE HE EXPLAINED THAT HE DID FEEL THE JERKING AND SHUDDERING BUT IT IS WITHIN NORMAL LIMITS. I WAS TOLD TO CONTACT NISSAN USA AND MAKE A COMPLAINT BUT THE DEALERSHIP REALLY DOES NOT WANT TO DO ANYTHING FURTHER TO CORRECT THE ISSUE UNLESS THEY ARE CONTACTED BY CORPORATE. I DO NOT FEEL SAFE IN THIS CAR!!! I AM AFRAID THIS CAR IS GOING TO STALL ON ME AT THE WORSE POSSIBLE TIME. *TR