NHTSA Complaint #10551302 — 2002 FORD WINDSTAR

THE GAS GAUGE STOPPED WORKING FOLLOWED BY THE POWER SLIDING DOORS, INTERIOR LIGHTS, KEYLESS ENTRY, ALL REAR LIGHTS AND THE REAR AUXILIARY HEATER. AFTER CHECKING THE INTERNET I FOUND OUT THAT IT WAS THE REAR CONTROL MODULE. I TRIED TO PURCHASE ONE FROM SEVERAL FORD DEALERS AND WAS TOLD THAT THE PART WAS OBSOLETE AND NO ONE HAD ANY. I WAS TOLD TO TRY TO PURCHASE ONE FROM A JUNK YARD. I PURCHASED ONE AND HAD TO HAVE IT PROGRAMMED, AFTER HAVING IT PROGRAMMED I STILL DO NOT HAVE REAR HEAT/AC KEYPAD ENTRY OR POWER SLIDING DOORS. I WAS TOLD BY THE DEALER THAT THERE IS NO WAY TO TEST THE MODULE. WITH SO MANY SYSTEMS, ESPECIALLY REAR LIGHTS(TAIL,BRAKE, TURN AND REVERSE) DEPENDING ON ONE PART THAT IT SHOULD BE AVAILABLE FOR MORE THAN 11 YEARS.