NHTSA Complaint #10551245 — 2013 CADILLAC ATS ELECTRICAL SYSTEM

Complaint Details

ODI Number	10551245
Vehicle	2013 CADILLAC ATS
Component	ELECTRICAL SYSTEM
Date of Incident	October 20, 2013
Date Filed	November 7, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

VEHICLE HEADLIGHTS WITH THE HID OPTION DO NOT ALWAYS ALIGN PROPERLY CAUSING ONE SIDE, EITHER LEFT OR RIGHT ON OCCASION TO AIM HIGHER THAN THE OTHER. THIS ISSUE SEEMS TO BE HAPPENING WHEN THE VEHICLE HEADLIGHT SELECTION IS IN THE AUTO MODE AND THE KEY FOB OR IGNITION BUTTON IS USED. THIS HAS BECOME A NUISANCE BECAUSE I MUST CONSTANTLY PARK BY A WALL TO MAKE SURE THE HEADLIGHTS HAVE ALIGNED PROPERLY BEFORE DRIVING OFF AND BLINDING ONCOMING TRAFFIC. THE CALIBRATION CYCLE SEEMS TO BE FAULTY AND I HAVE BEEN TO TWO DEALERS WITH NO RESOLVE. I AM ALSO WORKING WITH CADILLAC CUSTOMER SERVICE AND AM HOPING FOR A QUICK SOLUTION. THIS ISSUE MAY BLIND ONCOMING TRAFFIC AND I MUST STOP AND RESTART THE CAR NUMEROUS TIMES TO GET THE HEADLIGHT CYCLE TO ALIGN THE LIGHTS. *TR

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