NHTSA Complaint #10551204 — 2005 FREIGHTLINER STERLING ACTERRA

AFTER HAVING THE TOW TRUCK FOR ABOUT THREE YEARS, THE DASH OF THE TOW TRUCK BEGAN TO BREAK EVERYWHERE UP TO SPLIT IN SEVERAL PLACES OF THE SAME. A FEW MONTHS AGO THE FUSE BOX FELL OFF CAUSING THE IMPACT TO THE FOOT OF A CUSTOMER WHO WAS MOUNTED ON THE TOW TRUCK AT THE TIME. THERE IS ANY CHANCE THAT YOU CAN DO SOMETHING ABOUT THIS SITUATION IN PARTICULAR OF THE TOW TRUCK. THERE IS SOMETHING THAT YOU CAN DO WITH THIS SITUATION RELATED TO THE DASH BECAUSE THE SITUATION IS NOT ALONE WITH MY TOW TRUCK AND I HAD THE OPPORTUNITY TO SEE OTHERS STERLING WITH THE SAME PROBLEM. AND WHEN YOU GO TO THE DEALERS ALL THEY SAY IS THAT THEY CAN NOT DO ANYTHING. THE CABLES INSIDE THE DASH HAVE BEEN PEELING, THIS IS BECAUSE OF THE MOVEMENT OF THE DASH. WHEN PEELED GONE CABLES CAUSING SHORT CIRCUITS IN THE SYSTEM AND THIS IS WORRYING BECAUSE IN THE WAKE OF THIS COULD CAUSE A FIRE INSIDE THE TOW TRUCK. *TR