NHTSA Complaint #10551097 — 2004 FORD FREESTYLE POWER TRAIN

Complaint Details

ODI Number	10551097
Vehicle	2004 FORD FREESTYLE
Component	POWER TRAIN
Date of Incident	August 12, 2013
Date Filed	November 6, 2013
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD FREESTYLE. THE CONTACT STATED THE VEHICLE WAS INCLUDED AND REPAIRED PER A MANUFACTURERS RECALL FOR THE TORQUE CONVERTER. AFTER THE VEHICLE WAS REPAIRED IT BEGAN TO HESITATE UPON ACCELERATION. THE CONTACT ALSO HEARD A LOUD BANGING NOISE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS STATED THE TRANSMISSION HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

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