NHTSA Complaint #10551062 — 2012 JEEP WRANGLER STRUCTURE:BODY

Complaint Details

ODI Number	10551062
Vehicle	2012 JEEP WRANGLER
Component	STRUCTURE:BODY
Date of Incident	October 4, 2013
Date Filed	November 6, 2013
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

OUR 2012 JEEP WRANGLER UNLIMITED HAS STOCK WHEELS AND RIMS, IN FACT IT HAS THE SMALLEST STOCK WHEELS AND RIMS OFFERED BY THE MANUFACTURER. WE HAVE NOT "UPSIZED" OUR WHEELS AND RIMS WITH AFTERMARKET PRODUCTS. THE METAL "STRAP" (THAT'S WHAT THEY CALL IT AT THE DEALER) ON THE TAILGATE THAT KEEPS IT FROM SWINGING WIDE OPEN BROKE, AND WHEN IT BROKE IT SWUNG OPEN AND BROKE THE TAIL LIGHT LENS AND HOUSING. THE DEALER REPLACED IT UNDER WARRANTY, AND WITHIN A WEEK IT BROKE A SECOND TIME. THE DEALER REPLACED IT A SECOND TIME. AGAIN, WITHIN A WEEK, IT BROKE FOR A THIRD TIME. IT WAS REPLACED UNDER WARRANTY AGAIN. THIS WAS JUST YESTERDAY. THE DEALER SAYS IT REPLACES THESE ALL THE TIME, AT LEAST ONE A WEEK. THIS IS A FAULTY PART THAT SHOULD BE RECALLED. I HAVE LOOKED ON JEEP WRANGLER FORUMS AND LOTS OF PEOPLE HAVE THIS PROBLEM, AND LOTS OF PEOPLE HAVE IT HAPPEN MULTIPLE TIMES. *TR

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