NHTSA Complaint #10551054 — 2008 MINI COOPER S ELECTRICAL SYSTEM

Complaint Details

ODI Number	10551054
Vehicle	2008 MINI COOPER S
Component	ELECTRICAL SYSTEM
Date of Incident	September 4, 2013
Date Filed	November 5, 2013
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PR

Consumer Description

I CAN'T TELL EXACTLY THE MILEAGE OF THE CAR BY THE TIME THE ALARM POP UP, BUT IT WAS ABOUT 64K AS SPECIFIED ABOVE. AT THAT TIME THE PASSENGER AIR BAG ALARM COMES "ON" THE CAR WITH A PASSENGER SEATED. IT ALL STARTED INTERMITTENT BUT AFTER A WEEK THE LIGHT REMAINS ON ALL THE TIME, ALONG WITH THE WARNING "PASSENGER AIR BAG OFF". BOTH LIGHTS (THE ALARM AND THE WARNING) REMAINS ON ALL THE TIME. I BROUGHT THE CAR TO THE SERVICE DEPT. AND AFTER 117.00 FOR A DIAGNOSTIC, THEY CONCLUDE THAT THE "SENSOR MAT (OC3) SIB 657506" (WHATEVER THAT IS) WAS BROKEN AND NEEDS REPLACEMENT. THEY ARE CHARGING A TOTAL OF $2,608 FOR PARTS AND LABOR (INCLUDING TAXES). AFTER THIS TROUBLE AND A STRETCHED TIMING CHAIN THAT WAS DIAGNOSE WERE COVERED THE THREE DAYS THE CAR SPENT AT THE SERVICE DEPARTMENT, I ASKED MINI OF AMERICA TO CALL ME BACK, BUT AFTER SOME E-MAILS BACK AND FORWARD, THE. *TR

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