NHTSA Complaint #10550849 — 2004 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10550849
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	January 31, 2013
Date Filed	November 4, 2013
Mileage	89,456 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE GEAR LEVER WOULD NOT SHIFT IN AND OUT OF GEAR UNTIL AFTER SEVERAL ATTEMPTS. IN ADDITION, THE TRANSMISSION WOULD SLIP GEARS WHILE DRIVING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE CONTACT WAS ADVISED TO REBUILD THE TRANSMISSION AND REPLACE THE TORQUE CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 89,456.

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