NHTSA Complaint #10550619 — 2011 FORD TAURUS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10550619
Vehicle	2011 FORD TAURUS
Component	EXTERIOR LIGHTING
Date of Incident	October 21, 2013
Date Filed	November 2, 2013
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WE BOUGHT THE CAR USED AUGUST 2013. WE TOOK IT BACK FOR DRIVING LIGHTS TO BE CHECKED. WE HADN'T DRIVEN AT NIGHT UNTIL RECENTLY AND THE BRIGHT LIGHTS SEEM LIKE DIM LIGHTS. THE DIM LIGHTS APPEAR TO HAVE A SHADOW INSIDE OR OVER THEM. THE LIGHTS DO NOT SHOW VERY MUCH OF THE ROAD AHEAD. WE CHANGED THE BULBS THINKING THEY WERE OLD AND WE BOUGHT THE BRIGHTEST WE COULD AND STILL NO DIFFERENCE. THE ROAD APPEARS IN SHADOWS AND YOU CAN'T SEE VERY FAR. WE WILL BE RETURNING TO DEALER TO SEE IF THEY CAN FIGURE OUT A WAY TO FIX THIS DANGEROUS PROBLEM. *TR

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