NHTSA Complaint #10550383 — 2007 BUICK LUCERNE STEERING

Complaint Details

ODI Number	10550383
Vehicle	2007 BUICK LUCERNE
Component	STEERING
Date of Incident	October 28, 2013
Date Filed	October 31, 2013
Mileage	45,883 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

CAR MADE A WHIRRING SOUND WHEN TURNING. TOOK IT TO THE DEALERSHIP AND THEY SAID THAT I NEED RACK AND PINION REPLACED. THERE WAS A TSB FOR FLUID LEAK FROM STEERING GEAR LINE CONNECTION WHICH I DID NOT KNOW ABOUT - THEREFORE MY POWER STEERING FLUID WAS ALMOST EMPTY. I AM A SENIOR CITIZEN AND THINK I SHOULD HAVE BEEN CONTACTED ABOUT THE TSB. THIS IS A SAFETY ISSUE IF IT AFFECTS THE STEERING AND I BELIEVE THE DEALERSHIP SHOULD BE RESPONSIBLE. ALSO WHEN I WAS AT THE DEALERSHIP ON MONDAY ANOTHER MAN WAS TOLD HE NEEDED TO HAVE RACK AND PINION REPLACED ON HIS BUICK - ISN'T THAT CURIOUS. *TR

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