NHTSA Complaint #10550250 — 2006 HYUNDAI SONATA

2006 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT CONTROL ARMS RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE CONTROL ARMS NEEDED TO BE REPLACED, DUE TO THE FACT THE BUSHINGS WERE STARTING TO SEPARATE. THE CONSUMER ASKED ABOUT THE CAUSE, AND THE DEALER STATED IT WAS DUE TO WEAR AND TEAR. THE CONSUMER BEGAN TO RESEARCH THE ISSUE, AND DISCOVERED A RECALL WAS ISSUED FOR THE FRONT CONTROL ARMS. THE CONSUMER FILED A COMPLAINT AND HYUNDAI RESPONDED BY SAYING THEY DID NOT SHOW ANY OPEN CAMPAIGNS ON HIS VEHICLE. IN OCTOBER 2013, THE CONSUMER RECEIVED A RECALL # 13V354000 WHICH OUTLINED AN ISSUE WITH CORROSION THAT COULD RESULT IN DETACHMENT OF THE INBOARD CONTROL ARM MOUNTING POINTS. AS A RESULT OF THE NOTICE, HE CONTACTED THE DEALER AND WAS TOLD, IT APPEARED TO BE RELATED AND THAT IT WOULD BE FIXED AT NO COST. CONSEQUENTLY, WHEN HE CALL THE HYUNDAI DEALERSHIP AND WAS TOLD THE ISSUE IDENTIFIED IN THE NOTICE AND HIS ISSUE WITH THE BUSHINGS THAT WERE STARTING TO SEPARATE WERE TWO DIFFERENT ISSUES AND THAT THE INITIAL ISSUE WOULD NOT BE A PART OF THE RECALL. THE CONSUMER STATED THE ONLY THING THE DEALER DID, WAS ADD A CORROSION KIT UNDER-COATING AERO AND RUST PREVENTIVE V. THE SERVICE DEPARTMENT INFORMED THE CONSUMER, THEY WERE NOT REPLACING THE CROSS-MEMBER ON ANY VEHICLES, THEY WERE MERELY USING SOME KIND OF PROTECTANT TO PREVENT FURTHER CORROSION.