NHTSA Complaint #10550032 — 2012 CHEVROLET VOLT

THE CHARGING CORD MELTED THE ELECTRICAL OUTLET IN MY GARAGE WHILE CHARGING THE CAR WITH THE 110 VOLT CHARGING KIT THAT WAS SOLD WITH THE CAR. THE INCIDENT NEARLY STARTED A HOUSE FIRE IF WE HAD NOT DISCOVERED THE PROBLEM - A MELTED ELECTRICAL OUTLET WAS SMOLDERING AND THERE WAS THE SMELL OF BURNING PLASTIC/ELECTRICAL COMPONENTS WHEN WE ENTERED THE GARAGE. I HAVE CONTACTED THE DEALER (WOODWARD MOTORS IN ANDOVER, MA), AND GENERAL MOTORS. THE DEALER SAID THEY COULD NOT DO ANYTHING AND REFERRED ME TO GENERAL MOTORS. GENERAL MOTORS SAID THEY COULD NOT DO ANYTHING UNLESS I PRODUCED THE LICENSE OF THE ELECTRICIAN WHO WIRED MY HOUSE THAT WAS BUILT IN 1982 (I BOUGHT THE HOUSE IN 2007 AND HAVE NO IDEA WHO BUILT OR WIRED MY HOUSE). I UNDERSTAND THAT GM KNOWS THIS IS A PROBLEM AND HAS REPLACED SOME OF THE 110 VOLT CHARGING CORDS SHIPPED WITH THE VOLT. NOT CLEAR HOW TO RESOLVE THIS ISSUE - I HAVE AN ELECTRIC CAR THAT I NOW HAVE TO FUEL WITH GASOLINE... *TR