NHTSA Complaint #10550028 — 2008 KIA SEDONA

THIS COMPLAINT IS IN RELATION TO EXISTING COMPLAINT AT NHTSA. MY 2008 KIA SEDONA (STILL UNDER WARRANTY SINCE PURCHASED IN JANUARY 2009) CONTINUES TO HAVE AN ISSUE WITH THE DRIVER SIDE SLIDING DOOR OPENING AND CLOSING. KIA SERVICE DEPARTMENT HAS BEEN VERY DILIGENT IN ATTEMPTING TO FIX THE ISSUE ON THREE SEPARATE OCCASIONS. THE FIRST OCCASION, THE SERVICE DEPARTMENT COULD NOT REPLICATE THE ISSUE. I WENT TO PICK THE VEHICLE UP AND RIGHT AWAY WAS ABLE TO SHOW THE SERVICE CENTER THE ISSUE. THEY WITNESSED THE ISSUE AND ORDERED A REPLACEMENT PART OF WHICH KIA OF FREDERICKSBURG REPLACED. APPROXIMATELY 1 MONTH LATER, THE SAME ISSUE WITH THE SAME DOOR SURFACED AGAIN. THIS SECOND TIME THE DEALERSHIP KEPT THE VEHICLE FOR ONE WEEK (MONDAY ' FRIDAY, 9/23-9/27/2013) AND REPLACED TWO MORE PARTS ON THE DOOR. THE ISSUE STILL REMAINS AFTER THREE COMPONENT REPLACEMENTS/REPAIRS. APPROXIMATELY 1 MONTH AFTER THE SECOND VISIT, THE DRIVER SIDE SLIDING DOOR STARTED EXPERIENCING THE SAME OPENING/CLOSING ISSUE HOWEVER A NEW ISSUE SURFACED. THE DRIVER SIDE SLIDING DOOR CAME AJAR TWICE WHILE THE VEHICLE WAS IN MOTION (WITH PWR ON IN OVERHEAD CONSOLE) AND CAME AJAR ONCE WHILE THE VEHICLE WAS IN MOTION (WITHOUT PWR ON IN OVERHEAD CONSOLE). THIS IS A HUGE SAFETY ISSUE AS THE SLIDING DOOR SHOULD NOT OPEN AT ALL WHILE THE VEHICLE IS IN MOTION AND ESPECIALLY AFTER THE DOOR HAS LATCHED SUCCESSFULLY AFTER CLOSING. ALL THREE TIMES THE DOOR WAS MANUALLY SHUT AND ENGAGED. THE VEHICLE WAS LAST SEEN ON 10/29/13 AND THE SERVICE DEPARTMENT IS UNABLE TO REPLICATE THE ISSUE ALTHOUGH A MAJOR ISSUE STILL REMAINS AS THE DRIVER SIDE SLIDING DOOR OPENS WHILE IN MOTION AND HAS ISSUES OPENING AND CLOSING AFTER 3 REPAIRS. I CANNOT AFFORD TO CONTINUE BRINGING THE VEHICLE BACK AND FORTH FOR SEVERAL ECONOMICAL AND PERSONAL REASONS. SIMPLY PUT, THE DOOR NEEDS TO BE 100% OPERATIONAL AND SAFE. REQUEST KIA RESOLVE THE ISSUE. *TR