NHTSA Complaint #10549947 — 2005 FORD ESCAPE

AFTER A RECENT ROAD TRIP, I HEARD A CLUNKING NOISE COMING FROM THE REAR PASSENGER SIDE OF VEHICLE. CHECKED ITEMS IN CARGO AREA, SPARE TIRE, JACK AND EVEN CHECKED TO MAKE SURE BACK SEAT WAS SECURE. CLUNKING NOISE WAS THE SHOCK HITTING THE UNDERSIDE OF VEHICLE. THE SHOCK ASSEMBLY WAS NO LONGER ATTACHED, IT WAS RUSTED UNDER THE WHEEL WELL AROUND THE SHOCK ASSEMBLY. SO WITH EVERY BUMP IN THE ROAD, IT WAS CLANKING AROUND. VEHICLE WAS NOT SAFE TO DRIVE FOR FEAR THAT THE SHOCK WOULD BREAK AND CAUSE A TIRE BLOW OUT OR WORSE CAUSE AN ACCIDENT. I TOOK IT TO A PRIVATE AUTO BODY SHOP WHICH COST ME $900 TO REPAIR THE DAMAGE. THE DRIVERS SIDE WHEEL WELL IS DOING THE SAME THING AND I MAY NOT HAVE A FUEL TANK EVENTUALLY. THIS NEEDS TO BE ADDRESSED AND TAKEN CARE OF. I LOVE MY VEHICLE AND LOVE NOT HAVING A CAR PAYMENT TOO. *TR