NHTSA Complaint #10549792 β 2011 FORD F-150
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10549792 |
| Vehicle | 2011 FORD F-150 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 53,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I HAD MY TRUCK SCHEDULED TO HAVE A LEVELING KIT AND NEW TIRES PUT ON. IMMEDIATELY AFTER THE SIMPLE INSTALL MY TRUCK GAVE AN ALERT ON THE INFORMATION SCREEN SAYING "ELECTRIC POWER ASSIST STEERING FAULT. TOOK THE TRUCK DOWN THE ROAD TO NEAREST FORD DEALER AND AFTER THEY RAN DIAGNOSTIC IT SHOWED IT NEEDED A COMPLETE NEW RACK AND PINION. $1278.00 WORTH WITHOUT ALIGNMENT. THE MECHANICS SHOP WHO INSTALLED THE KIT IS GOING TO PAY FOR IT BECAUSE IT WAS FINE BEFORE I TOOK IT TO GET KIT + TIRES, HOWEVER, I HAVE READ NUMEROUS STORIES ONLINE SIMILAR TO MINE THAT SHOW THE EPAS GOING OUT OR THAT THERE HAVING PROBLEMS WITH IT. FORD HAS HAD SEVERAL UPDATES TO THE EPAS MODELS I'M AWARE, HOPEFULLY THE NEW ONE GOING IN WILL WORK AND I WON'T RIDE AWAY ONLY TO HAVE A CLUNKING NOISE TO DEAL WITH IN MY FRONT END LIKE SO MANY OTHERS I KNOW. *TR
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