NHTSA Complaint #10549710 — 2005 HONDA VTX1300

I RECEIVED A 2005 HONDA 1300 VTX R IN JULY, 2013 AND SHORTLY AFTER TAKING IT FOR A RIDE I NOTICED THE FRONT END BEGAN TO WOBBLE OUT OF CONTROL AS I LOOSENED MY GRIPS FROM HANDLE BARS. I NEVER COMPLETELY LET GO OF HANDLE BARS, I WAS JUST RELAXING MY GRIP DUE TO STRESS ON HANDS. THE WOBBLE WAS SO EXTREME THAT BARS WERE WANTING TO GO LEFT AND RIGHT TO POINT OF JACK-KNIFING AND FLIPPING BIKE. THIS IS AN ONGOING PROBLEM EVEN AFTER I HAD REPLACED FRONT TIRE WITH NEW ONE. I HAVE NOTICED THAT THE TREAD HAS WORN DOWN SIGNIFICANTLY, ALMOST TO WEAR BARS IN ONLY 1800 MILES EVEN THOUGH I KEEP MY TIRE PRESSURE AT OWNER'S MANUAL RECOMMENDATIONS OF 33LBS., AND I CHECK IT WEEKLY. IT DOESN'T LOSE ANY PRESSURE OTHER THAN NORMAL VARIANCE GOING FROM HOT WEATHER TO COLD. AS OF TODAY, 10/27/13, I NOW HAVE 8800 MILES ON BIKE AND STEERING WOBBLE IS STILL EXTREME AND VERY DANGEROUS. I SPOKE WITH 2 DIFFERENT DEALERS JUST A FEW DAYS AGO WHO SAID THEY WEREN'T AWARE OF ANY WOBBLE ISSUES AND TOLD ME TO CHECK TIRE AIR PRESSURE, MAYBE FORK BEARINGS ARE WORN, ETC. I ALSO CALLED HONDA CUSTOMER SERVICE AND SPOKE WITH A [XXX] WHO WAS NOT HELPFUL AT ALL AND APPEARED TO HAVE BEEN TRAINED TO PUT BURDEN OF PROOF ON CUSTOMER ONLY AS SPECULATION. I ASKED HIM IF I COULD SPEAK WITH AN ENGINEER TO DISCUSS MY CONCERNS AND SOME POSSIBLE SOLUTIONS BUT HE INSISTED THAT I TAKE IT TO DEALER ONLY. DEALERS TOLD ME THAT IT COULD COST AS MUCH AS $500 OR MORE JUST TO INSPECT AND THAT THEY COULD NOT GUARANTEE IT WOULD SOLVE THE PROBLEM. I WENT ON SEVERAL FORUMS FOR HONDA VTX OWNERS AND THIS PROBLEM IS SO COMMON AMONG OWNERS I CAN'T UNDERSTAND WHY HONDA WANTS TO IGNORE IT. I HOPE NHTSA WILL INVESTIGATE THESE SERIOUS STEERING ISSUES IN AN EFFORT TO ALLOW VTX OWNERS SOME RECOURSE IN BEING ABLE TO CONCLUDE AS TO WHAT CAUSES THIS PROBLEM AND DEFINING SPECIFIC CORRECTIVE MEASURES TO RESOLVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR