NHTSA Complaint #10549671 — 2009 GMC SIERRA 2500 SERVICE BRAKES

Complaint Details

ODI Number	10549671
Vehicle	2009 GMC SIERRA 2500
Component	SERVICE BRAKES
Date of Incident	October 18, 2013
Date Filed	October 27, 2013
Mileage	28,517 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

ALL FOUR BRAKE ROTORS ARE CORRODED ON ONE SIDE. OVER 50% OF THE FRICTION SURFACE IS MISSING. VEHICLE WAS TAKEN TO GMC DEALER CLYDE REVORD MOTORS IN EVERETT WASHINGTON FOR INSPECTION. DEALER'S CONCLUSION WAS "VERIFIED CUSTOMERS CONCERN AND FOUND ALL 4 ROTORS DO HAVE CORROSION ON THEM AS THE REST OF THE UNDER CARRIAGE SHOWS NORMAL SIGNS OF ROAD CONTAMINATION. NO CREATING A SAFETY ISSUE." I TOOK EXCEPTION TO THIS AND CONTACTED GMC CUSTOMER CARE HOTLINE AND STARTED CASE # [XXX]. GMC ATTEMPTED TO WORK THIS ISSUE BUT FAILED TO RECOGNIZE OR CORRECT THE SERIOUS SAFETY ISSUE WITH THE BRAKES. I HAVE PHOTOS OF THE CONDITION AND THE ORIGINAL PARTS IF DESIRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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