NHTSA Complaint #10549515 — 2010 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10549515
Vehicle 2010 FORD FUSION
Component ENGINE
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State RI

Consumer Description

MY 2010 FORD FUSION *JUST* TURNED 30K MILES;THE BASIC WARRANTY ENDED 7/31/13. ON 10/13 DRIVING 60 MPH ON I-95 IN THE MIDDLE LANE IN HEAVY TRAFFIC THE CAR SUDDENLY STALLED-NO ENGINE POWER/RESPONSE WHEN I PRESSED ON THE ACCELERATOR. A WRENCH LIGHT WAS LIT ON MY DASH. WITH NO ENGINE POWER TO QUICKLY PULL OVER, I WAS AFRAID OF BEING HIT & BARELY COASTED OVER 3 LANES TO THE BREAKDOWN LANE. I CAME TO A COMPLETE STOP & IT STARTED BUCKING.I REALIZED THE CAR HAD NOT STALLED--IT HAD LOST ENGINE POWER. I PUT IT IN PARK, TURNED THE IGNITION OFF & ON TO START THE CAR. IT STARTED FINE, IDLED FINE, NO WRENCH LIGHT LIT; I EASED MY WAY BACK INTO TRAFFIC. ALMOST IMMEDIATELY THE SAME THING HAPPENED: THE CAR SEEMED TO STALL-LOST ALL ABILITY TO ACCELERATE.THE WRENCH LIGHT WAS LIT; THIS TIME THE ENGINE LIGHT WAS LIT.FORTUNATELY, I WAS IN THE RIGHT-HAND LANE & COULD COAST INTO THE BREAKDOWN LANE; THE CAR STARTED BUCKING AGAIN. I AGAIN PUT THE CAR IN PARK, TURNED THE IGNITION COMPLETELY OFF & ON AGAIN TO START THE CAR. AGAIN, THE CAR SEEMED TO RUN FINE, THE WRENCH LIGHT WENT OUT, & THE ENGINE LIGHT STAYED LIT. I GINGERLY REENTERED TRAFFIC & DROVE HOME SLOWLY IN THE RIGHT-HAND LANE.MY MECHANIC RETRIEVED A SERVICE CODE OF P2111 WHICH IS THE THROTTLE BODY ASSEMBLY. I RESEARCHED-THIS IS KNOWN PROBLEM, THERE HAVE BEEN MANY COMPLAINTS, THERE IS A TSB, & THERE HAS BEEN COMMUNICATION BETWEEN NHTSA & FORD MOTOR COMPANY. I CALLED MY DEALER, EXPLAINED, GAVE THEM THE CODE, TOLD THEM WHAT I FOUND & THAT IT SHOULD FALL UNDER THE EMISSIONS DEFECT WARRANTY (IT IS TECHNICALLY AN EMISSIONS DEFECT), IT IS A KNOWN ISSUE AND SINCE MY CAR WAS BARELY OUT OF THE BUMPER-TO-BUMPER WARRANTY & ONLY HAS 30,000 MILES ON IT, IT WAS A GOODWILL MATTER.FEARFUL OF BREAKING DOWN AGAIN I HAD THE CAR TOWED ~30 MILES TO THE DEALER.THEY SAID IT WAS THE THROTTLE BODY ASSEMBLY & IT WAS NOT COVERED BY WARRANTY. THE REPAIR COST WOULD BE $420.58!! *TR

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