NHTSA Complaint #10549499 — 2013 MINI COOPER COUNTRYMAN

TL* THE CONTACT OWNS A 2013 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE VEHICLE HAD RUN OUT OF FUEL. THE CONTACT STATED THAT THE FUEL GAUGE INDICATED THERE WAS ADEQUATE FUEL IN THE VEHICLE AT THE TIME OF THE FAILURE. THE TECHNICIAN STATED CONFIRMED THAT THERE WAS A FAILURE WITH THE FUEL PUMP. THE CONTACT WAS UNAWARE IF THE PART WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. THE DEALER REMOVED AND REPLACED THE FUEL SENDING UNIT, WHICH WAS DEFECTIVE. UPDATED 01/14/14