NHTSA Complaint #10549471 — 2005 VOLVO XC90 ENGINE

Complaint Details

ODI Number	10549471
Vehicle	2005 VOLVO XC90
Component	ENGINE
Date of Incident	October 14, 2013
Date Filed	October 25, 2013
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

THE COUNTERBALANCE SHAFT BROKE RESULTING IN ENGINE FAILURE. VOLVO ESTIMATES REPAIR AT $5,0000. RIDICULOUS. WHY DOESN'T VOLVO FIX THIS WELL KNOWN ISSUE FOR LOYAL CUSTOMERS. I HAVE HAD 5 VOLVOS IN MY LIFE STARTING BACK IN THE 1980'S AND LOVE THE CARS BUT THIS LACK OF CARE FOR CUSTOMER WELFARE IS JUST WRONG. IT MAY BE MY LAST VOLVO IF THIS IS HOW THEY TREAT CUSTOMERS NOW DAYS. *TR

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