NHTSA Complaint #10549408 — 2013 KIA OPTIMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10549408
Vehicle 2013 KIA OPTIMA
Component STEERING
Date of Incident
Date Filed
Mileage 3,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

CAR SWAYS BACK AND FORTH. HARD TO KEEP ON THE ROAD. TOOK IT TO THE DEALER THEY ADJUSTED THE STEERING FROM SPORT TO STANDARD. GAVE IT A TRY AND IT STILL CONTINUED TO HANDLE TERRIBLE. TOOK IT BACK TO THE DEALER AGAIN AND LEFT IT FOR A FEW DAYS. THEY KEEP TELLING ME THAT THE CAR IS ACTING NORMAL AND THAT THERE IS NOTHING WRONG WITH IT. THE SERVICE MANAGER MADE A COMMENT THAT 5 GALLONS OF GAS AND A MATCH WOULD FIX THE PROBLEM, THEN SAID HE WAS KIDDING. I DIDN'T FIND IT FUNNY BECAUSE IT ONLY A MATTER OF TIME BEFORE THIS CAR KILLS ME OR SOMEONE ELSE. I HATE THE CAR AND FEAR DRIVING IT. I'VE ONLY HAD IT 7MONTHS AND IT HAS ABOUT 5,500 MILES ON IT. CAR STILL DOES IT AND I'M EXHAUSTED FROM TRYING TO KEEP IT ON THE ROAD. *TR

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