NHTSA Complaint #10549324 — 2011 CHEVROLET AVEO STEERING

Complaint Details

ODI Number	10549324
Vehicle	2011 CHEVROLET AVEO
Component	STEERING
Date of Incident	August 1, 2012
Date Filed	October 24, 2013
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I HAVE BEEN TRYING TO GET THIS ISSUE RESOLVED FOR ABOUT A YEAR TO NO AVAIL. MY 2011 CHEVY AVEO 1.4L HAS A VERY BAD VIBRATION AT IDLE THAT CAN BE FELT ON THE WHOLE FRONT END AND THROUGH TO THE STEERING COLUMN. I HAVE MOTOR MOUNTS REPLACED (THEY HAD BROKEN), REPLACED SPARK PLUGS, AND MOTOR AND TRANSMISSION SHIFTED TO SIT BETTER. UNFORTUNATELY, NONE OF THIS HAS RECTIFIED THE ISSUE. I HAVE BEEN SPEAKING WITH CHEVY'S CUSTOMER SERVICE DEPARTMENT THAT HAS PROVEN USELESS AND DEALERSHIPS STATING THAT THIS IS JUST WHAT THE CAR DOES. I'M CONCERNED THAT SINCE THIS VIBRATION CAN BREAK MOTOR MOUNTS IT CAN OBVIOUSLY CAUSE DAMAGE ELSEWHERE. I NOW HAVE A BURNING SMELL THAT CAN'T SEEM TO BE LOCATED AND NONE AT CHEVY SEEMS TO BE CONCERNED. *TR

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