NHTSA Complaint #10548853 — 2008 MERCEDES BENZ GL450

WE HAVE TAKEN THIS VEHICLE TO THE DEALER SERVICE NUMEROUS TIME COMPLAINING SOME WEIRD NOISE COMING FROM THE LEFT FRONT SIDE OF THE VEHICLE AND A BUMPY RIDE. LEFT VEHICLE WITH DEALER SERVICE AT LEAST 8 TIMES FOR THE SAME PROBLEM BUT NEVER FIXED. RIGHT BEFORE MY WARRANTY EXPIRED IN DECEMBER 2012; I TOOK IT BACK TO THE DEALER FOR THE SAME ISSUE AND ASKED THEM TO COMPLETELY INSPECT THE VEHICLE FOR ANY PROBLEMS NEEDING REPAIR BEFORE THE WARRANTY EXPIRES. THE DEALER SERVICE FOUND NO ISSUES AND WERE NOT ABLE TO RESOLVE THE ISSUE OF BUMPY RIDE; ASKED US TO REPLACE TIRES (WE WERE TOLD THE SAME 3 TIMES PREVIOUSLY AND WE REPLACED TIRES EACH TIME BUT NEVER FIXED THE PROBLEM) AND WE REPLACE ALL FOUR TIRES THE FOURTH TIME IN 4 YEARS. PICKED UP THE CAR AND NOTICED NO OF THE ISSUES WERE RESOLVED; AND THE WARRANTY EVENTUALLY EXPIRED. TOOK IT BACK TO THE DEALER FOR MAINTENANCE AND THEY GAVE MEAN AN ESTIMATE OF AROUND $1800 FOR BAD LEFT-FRONT STRUT. THEY ADVISED ME THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE IS STILL AT THE DEALER WORKSHOP. *TR