NHTSA Complaint #10548796 — 2006 BMW 325XI

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10548796
Vehicle	2006 BMW 325XI
Component	STEERING
Date of Incident	May 2, 2013
Date Filed	October 21, 2013
Mileage	77,769 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I WOKE UP ONE MORNING TO START MY VEHICLE AND AS I STARTED MY ENGINE I RECEIVED A WARNING SIGN. THE WARNING SIGN INDICATED A CIRCLE WITH AN EXCLAMATION POINT. I THEN NOTICED MY CAR WAS NOT ABLE TO SHIFT GEARS, LEAVING MY CAR IN PARK. I TOOK IT TO THE DEALER TO HAVE MY CAR DIAGNOSED AND THEY MENTIONED THAT MY STEERING COLUMN NEEDS TO BE REPLACED. AFTER A WEEK I WENT TO GET MY CAR FROM THE DEALER I WAS NOT ABLE TO AFFORD THE REPAIRS THAT NEEDED TO BE DONE. I THEN TOOK THIS ISSUE UP WITH MY DEALER AND WARRANTY WHERE THEY WAS NOT ABLE TO ASSIST ME WITH THIS ISSUE. I KEPT GETTING A RUN AROUND AND THE GENERAL MANAGER WHERE I GOT MY AT FROM TRIED TO HELP. HIS ASSISTANCE WITH MY CAR FAILED. HE COULDN'T DIAGNOSE THE PROBLEM THAT MY CAR WAS GIVEN. HE THEN RETURNED MY CAR AND MY CAR STILL HAS THIS ISSUE. I HAD MY CAR FOR ONLY A MONTH WHEN THIS ISSUE OCCURRED. *TR

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