NHTSA Complaint #10548650 — 2004 FORD F-150 STEERING

Complaint Details

ODI Number	10548650
Vehicle	2004 FORD F-150
Component	STEERING
Date of Incident	September 15, 2012
Date Filed	October 21, 2013
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

STEERING BECAME QUITE STIFF AND WHEEL DID NOT RETURN AFTER CORNERING. FORD SERVICE MANAGE DIAGNOSED PROBLEM AS UNIVERSAL JOINT ON STEERING SHAFT SEIZING DUE TO CORROSION.THERE ARE NO GREASE FITTINGS TO LUBRICATE THE JOINTS AND THEY ARE HAD TO REACH. FORD DEALERS DO NOT ALWAYS HAVE PARTS ON HAND FOR THIS REPAIR. I HAVE MANAGED TO LOOSEN THE JOINT WITH PENETRATING OIL IN A PUMP OILER. FOR HAS OFFERED NO SOLUTION AND THE JOINTS HAD NO PROTECTIVE RUBBER BOOT OVER THEM TO PROTECT THEM FROM CORROSION. IN ADDITION, THE COOLING LINES TO THE POWER STEERING PUMP RUSTED THROUGH POSING A DANGER OF SUDDEN LOSS OF POWER STEERING ASSISTANT. THE COOLING LINE WAS MADE OF BARE METAL THAT WAS NOT RUST OR CORROSION RESISTANT SUCH AS GALVANIZING AND DESIGNED AS TO BE IN A VULNERABLE LOCATION UNDER THE RADIATOR BEHIND THE FRONT BUMPER. *TR

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