NHTSA Complaint #10548567 — 2010 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10548567
Vehicle 2010 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 44,431 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

TRAVELING ON A MAJOR HIGHWAY IN THE MIDDLE LANE AT 8:30 PM THE TRUCK STARTED TO HESITATE AND ACT LIKE IT WASN'T RUNNING RIGHT. THEN I LOST TOTAL CONTROL OF THE ACCELERATOR BUT THE CAR WAS STILL RUNNING. I HAD ALL I COULD DO TO TRY TO COAST OVER TO THE SHOULDER OF THE ROAD TO TRY AND FIGURE OUT WHAT WAS WRONG. NOTICING THAT THE ACCELERATOR DID NOT ENGAGE AT ALL, I TURNED OFF THE TRUCK AND WAS GOING TO CALL FOR A TOW TRUCK. THAT'S WHEN I DECIDED TO TRY AND START IT TO SEE IF I COULD GET HOME ON MY OWN. ONCE I STARTED THE TRUCK, IT WAS LIKE NOTHING HAPPENED AND I CONTINUED HOME MAKING IT WITHOUT A PROBLEM. SINCE THEN THIS HAS HAPPENED 3 OTHER TIMES, ALWAYS ON THE HIGHWAY, AND THE LAST 2 TIMES IT HAPPENED IT, ONCE THE TRUCK STARTED BACK UP AND I DROVE OFF, I ONLY GOT @ 3 MILES DOWN THE SAME HIGHWAY AND IT HAPPENED AGAIN, SO I JUST REPEATED THE PROCEDURE AND HASN'T HAPPENED SINCE. I HAVE GONE AHEAD AND PURCHASED THE NEW THROTTLE BODY AND AM HAVING MY MECHANIC INSTALL IT THIS WEEK. I WILL BE DRIVING @ 60 MILES ONE WAY, 120 MILES TOTAL, A DAY FOR WORK STARTING THIS WEEK AND I CAN'T AFFORD TO GET STRANDED THAT FAR FROM HOME AND LOOSE TIME FROM WORK OR NOT BE ABLE TO GET HOME. I'VE BEEN TOLD THAT AT ONE POINT AND TIME THAT THE TRUCK WON'T JUST START BACK UP EVERY TIME, SO I'LL BE GETTING IT FIXED. VERY DISAPPOINTED THAT THE TRUCK THAT I PURCHASED IN APRIL AND ONLY HAS @ 44000 MILES ON IT WOULD HAVE SUCH A MAJOR PROBLEM WITH SUCH AN IMPORTANT COMPONENT. I'VE BEEN TOLD THAT THEY CAN'T KEEP THEM ON THE SHELVES BECAUSE THERE IS SUCH A HUGE PROBLEM OVERALL. THIS CAN BE VERY DANGEROUS TO SOMEONE WHO WOULDN'T KNOW WHAT TO DO IN A CRISIS SITUATION. ON THE BOX FOR THE PART IT SAYS FORD GENUINE PARTS, MADE IN MEXICO. NICE!! MAYBE YOU WANT TO RETHINK WHERE YOU LOCATE YOUR PARTS FACTORIES. YOU KNOW THE OLD SAYING " NOTHING GOOD IS CHEAP AND NOTHING CHEAP IS GOOD". *TR

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