NHTSA Complaint #10547845 — 2012 GMC TERRAIN

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10547845
Vehicle	2012 GMC TERRAIN
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 9, 2013
Date Filed	October 14, 2013
Mileage	30,879 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

AFTER STOPPING AT MAILBOX THE LOW FUEL ILLUMINATED, THE FUEL GAUGE INDICATED EMPTY. THE TANK WAS HALF FULL PRIOR TO THE 12 MILE TRIP HOME FROM TOWN. NOT SURE WHEN THE PROBLEM OCCURRED, BECAUSE IT MIGHT HAVE TAKEN A FEW MINUTES TO PUMP OUT 8 OR 9 GALLONS OF GAS, HOWEVER IT WAS ON THIS12 MILE TRIP HOME. 6 MILES OF HIGHWAY AT 55 MPH AND 5 MILES OF PAVED COUNTY ROAD AT 30 MPH AND 1 MILE OF GRAVEL ROAD AT 20 MPH. AFTER THE LOW FUEL INDICATION THE ENGINE WAS STOPPED, FUEL WAS ADDED FROM A CONTAINER, AND WHEN THE ENGINE WAS STARTED THE FUEL STREAMED OUT ON THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY, BECAUSE IT WAS CLOSER THAN THE DEALER. GAS LINE AND CLAMP WERE REPLACED. THE MECHANIC INDICATED THE PLASTIC GAS LINE AND PLASTIC CLAMP WERE HANGING LOW, AND NO PROTECTIVE COVE OVER IT. *TR

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