NHTSA Complaint #10547731 — 2010 FORD ESCAPE

WHILE DRIVING OUT OF MY SUBDIVISION, MY FORD ESCAPE LOST ALL POWER. THE ENGINE WAS SURGING BUT THE VEHICLE WOULD NOT RESPOND WHEN PRESSING THE GAS PEDAL. I TURNED THE VEHICLE OFF AND RESTARTED IT, BUT THE SAME PROBLEM OCCURRED. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE A DIAGNOSTIC TEST REVEALED A FAILED THROTTLE BODY. EVEN THOUGH MY VEHICLE IS SLIGHTLY UNDER THE 5 YR/60,000 MILE POWERTRAIN WARRANTY, THE DEALERSHIP IS INSISTING ON USING MY EXTENDED WARRANTY TO COVER THE PART WHICH WILL COST ME $100 DEDUCTIBLE AND I WILL BE RESPONSIBLE FOR THE MOST OF THE COST OF MY RENTAL VEHICLE (EXTENDED WARRANTY COMPANY ONLY PAYS RENTAL CAR FOR LABOR HOURS ON VEHICLE REPAIRS, THE VEHICLE WILL NOT BE PULLED IN FOR REPAIR FOR SEVERAL DAYS). *TR