NHTSA Complaint #10547634 — 2008 VOLKSWAGEN PASSAT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10547634
Vehicle	2008 VOLKSWAGEN PASSAT
Component	ENGINE
Date of Incident	October 4, 2013
Date Filed	October 11, 2013
Mileage	91,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

CAR WAS SERVICED AT THE DEALER AT 90K MILES. WHILE DRIVING LOCALLY ONE MONTH AFTER THE SERVICE, THE CAR WAS DIFFICULT TO START, IDLED ROUGH, SPUTTERED WHILE TRAVELING, AND BUCKED WHILE STOPPED AT A TRAFFIC LIGHT. IT TURNS OUT THAT THE TIMING CHAIN SLIPPED AND CAUSED THE ENGINE TO BREAK. THE TIMING CHAIN IS NOT SUGGESTED TO BE REPLACED UNTIL 110,000 MILES. UPON FURTHER RESEARCH, IT APPEARS THERE IS A FAULTY ENGINE COMPONENT (TIMING CHAIN TENSIONER) THAT VW IS AWARE OF, BUT REFUSES TO LET CUSTOMERS KNOW ABOUT. PLEASE GOOGLE TSB 15 12 01, DATED JULY 23, 2012 WHICH IS A SERVICE BULLETIN RELEASED BY VW DETAILING THE FAULTY COMPONENT. THIS FAULTY COMPONENT HAS THE POTENTIAL TO CAUSE A MAJOR ROAD HAZARD DUE TO AN UNCONTROLLABLE VEHICLE. *TR

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