NHTSA Complaint #10547573 — 2012 JEEP WRANGLER STRUCTURE:BODY

Complaint Details

ODI Number	10547573
Vehicle	2012 JEEP WRANGLER
Component	STRUCTURE:BODY
Date of Incident	February 27, 2013
Date Filed	October 10, 2013
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

WHILE DRIVING TO WORK AFTER CLEARING SNOW FROM MY VEHICLE...THERE REMAINED A LARGE PIECE OF ICE THAT WOULD NOT READILY DISENGAGE FROM JEEP WHILE TRYING TO CLEAR SNOW AND ICE. THE HOOD HAS A DEEP WELL IN THE SHAPE OF A HORSE SHOE ...THE DESIGN IS A FLAW (REPLICATED FROM ANOTHER DESIGN FROM AEV BUT WHEN PUT INTO PRODUCTION THEY LEFT OUT DRAINAGE DESIGN) BECAUSE WATER ACCUMULATES ON THE HOOD WHILE WARM AND DRIVING IN SNOW ETC...WHEN SHUT DOWN THE WATER THAT REMAINS ON THE HOOD REFREEZES AND CAN NOT BE REMOVED UNLESS YOU CARE ABOUT DAMAGING THE PAINT BY FORCEFULLY CHISELING IT AWAY. LONG STORY SHORT I WAS ON THE HIGHWAY AND COULD SEE THAT THE ENGINE HEAT WAS MELTING THE ICE PANEL AND SURE ENOUGH IT FLEW UP AND OVER MY WINDSHIELD NOT WITHOUT SMASHING THE HEADER OF MY WINDSHIELD AND THEN NEAR MISSING THE VEHICLE THAT WAS IN BACK OF ME. THE DESIGN WILL DEFINITELY CAUSE DAMAGE IN THE FUTURE THIS I CAN SAY WITHOUT HESITATION. IF CHRYSLER HAD CHOSE THE OPTION TO VENT THE WATER OUT OF THE HOOD THERE WOULD BE NO PROBLEM. UNFORTUNATELY THEY DID NOT. NOW EVERY WINTER I PRAY THAT I AM NOT TRAVELING DURING HEAVY NEW ENGLAND WEATHER BECAUSE THIS ISSUE WILL REPEAT ITSELF AS MANY TIMES AS WE GET SNOW. *TR

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