NHTSA Complaint #10547465 — 2011 DODGE CHARGER

BACKING OUT OF THE DRIVEWAY AND NOTICED DRIVER SIDE LOW BEAM WAS OUT. TOOK IT TO THE DEALERSHIP AND THEY TOLD ME TO REPLACE THE BULB. BOUGHT THE BULB AND APPROX. 4 DAYS LATER LOW BEAM WAS OUT AGAIN ALONG WITH THE A/C GOING IN AND OUT. TOOK IT BACK AND WAS TOLD THIS TIME THAT IT WAS FAULTY WIRING IN THE HARNESS AND NEEDED TO BE REPLACED BECAUSE IT HAD MELTED, WHICH IS THE SAME ISSUE THAT WAS REPAIRED IN JUNE 2012 DUE TO THE RECALL. REPLACED THE HARNESS AND ON THE SAME DAY OF PAYMENT AND RETRIEVING THE CAR, THE PASSENGER SIDE FOG LIGHT WAS OUT. OBVIOUSLY BY THIS POINT I WAS EXTREMELY DISAPPOINTED WITH THIS PROBLEM AS THIS WAS THE 4TH VISIT. TOOK IT BACK A 5TH TIME FOR THE FOG LIGHT. THEY REPLACED THE BULB AND AFTER 2 DAYS THE OTHER FOG LIGHT SHORTED OUT. ABSOLUTELY FED UP WITH THE PROBLEM I DECIDED TO TAKE THE CAR TO A DIFFERENT DODGE DEALERSHIP. UPON DIAGNOSTIC I'M TOLD THAT MY POWER DISTRIBUTION CENTER IS MELTED AND FUSES ARE CRACKED HENCE THE PROBLEM WITH THE A/C AND FOG LIGHTS SHORTING OUT. I'VE RESEARCHED THE PROBLEMS I'M HAVING WITH THE CAR ONLY TO FIND OUT THAT IT IS A COMMON THEME AMONGST THE SAME YEAR MODEL OF MY CAR AND WAS EVEN TOLD BY THE DEALERSHIP THAT THE PROBLEMS WERE ONLY RECALLED IN POLICE VEHICLES UNDER CODE M01. I WAS ALSO TOLD THAT IF THE PROBLEM ISN'T FIXED IT COULD LEAD TO THE VEHICLE BEING COMPLETELY UNABLE TO START. AFTER DEALING WITH HEADQUARTERS AND 2 DEALERSHIPS I'M BEING TOLD THAT I'M OUT OF WARRANTY AT 55,000 MILES AND THE REPAIR IS $984. THE DEALER CAME BACK WITH A GOODWILL OFFER OF $500 THAT IS ONLY VALID FOR 30 DAYS. TO ME THIS IS AN ADMISSION OF GUILT YET THEY STILL DO NOT WANT TO REPAIR AND I'M LEFT DRIVING IN AN UNSAFE VEHICLE. CORPORATE CHRYSLER TOLD ME THAT THE PROBLEMS I'M HAVING DO FIT THE PARAMETERS OF RECALL M01 BUT SINCE MY VEHICLE IS NOT ON THE LIST, I CANNOT BE HELPED. WHAT DOES THAT TELL YOU? *TR