NHTSA Complaint #10547362 — 2006 CHEVROLET EQUINOX

2006 EQUINOX: MY HEATER BLOWS COLD AIR. UPON RESEARCH, I'VE LEARNED THAT I AM AMONG HUNDREDS, IF NOT THOUSANDS, WHO HAD HAVE HAD THE SAME PROBLEM WHICH STEMS FROM A BROKEN BLEND DOOR. I STRONGLY BELIEVE THAT THIS IS A SERIOUS SAFETY ISSUE. MY FRONT WINDOWS DO NOT DEFROST ON COLD MORNINGS, CREATING A SIGNIFICANT DRIVING HAZARD ON THE ROADS. I AM AWARE THAT A SERVICE BULLETIN WAS RELEASED IN JUNE OF 2012 TO ADDRESS THE ISSUE AND OFFER REPAIR AT NO CHARGE. HOWEVER, THE BULLETIN ONLY COVERS VEHICLES 'WITHIN 10 YEARS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE OR 120,000 MILES, WHICHEVER OCCURS FIRST'. THAT SAID, I WOULD LIKE TO ADDRESS MY CONCERN FOR VEHICLE OWNERS SUCH AS MYSELF WHOSE MILEAGE/YEARS HAVE EXCEEDED THOSE SPECIFIED IN THE PARAGRAPH. PLEASE HELP ME UNDERSTAND WHY CHEVROLET WOULD BE WILLING TO REPAIR SOME VEHICLES WITH THIS ISSUE, BUT NOT ALL. ESPECIALLY IF THE COMPANY KNOWS THAT THEIR PRODUCT IS AT AN EXTREMELY HIGH RISK OF PUTTING THE LIVES OF ITS DRIVERS IN DANGER. *TR