NHTSA Complaint #10547311 — 2011 JEEP GRAND CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10547311 |
| Vehicle | 2011 JEEP GRAND CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 33,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
JEEP GRAND CHEROKEE STARTED HAVING A SLIGHT MISS IN EARLY JULY. THEN JEEP WOULD NOT START. WAITED 2 MINUTES THEN JEEP STARTED. HAD JEEP SERVICED INCLUDING NEW SPARK PLUGS FROM CHRYSLER. STILL HAD MISS AT IDLE. DROVE JEEP FROM NORTHERN CALIFORNIA TO SOUTHERN CALIFORNIA. STILL HAD MISS. SITTING IN HEAVY TRAFFIC JEEP STALLED AND CAUSED A TRAFFIC BACKUP. WAITED FOR A COUPLE OF MINUTES THEN JEEP STARTED.TOOK JEEP TO THE JEEP DEALER IN AUG. DEALER DID SOFTWARE UPGRADE. STILL HAD ROUGH IDLE AND HARD TO START. TOOK JEEP IN AGAIN. THEY SAID TO ORDER A TIPM. DEALER SAID IT WOULD BE AT LEAST SEVERAL WEEKS TO GET THE PART AND TO PARK THE JEEP DUE TO THE STALLING OUT SITUATION. WROTE AN EMAIL TO THE JEEP CEO. JEEP RESPONDED. THE TIPM WAS REPLACED IN EARLY SEPT. STALLING IS GONE BUT THE ROUGH IDLE IS NOW BACK. THIS ISSUES COULD BE VERY DANGEROUS. CONSIDERING HOW JEEPS ARE USED (OFF ROAD, LONG TRIPS) ONE COULD EASILY BE STRANDED OR WORSE. GIVEN THE NUMBER OF COMPLAINTS AND THE LONG PERIOD OF TIME TO GET A PART IT WOULD SEEM LIKE A RECALL IS IN ORDER. IT APPEARS THAT THE PART IS NO LONGER MANUFACTURED DUE TO A BANKRUPTCY OF THE OEM. THERE ARE THOUSANDS OF US HAVING THIS PROBLEM AND WE NEED HELP! *TR
Related Complaints for the 2011 JEEP GRAND CHEROKEE
Other ENGINE Complaints
#11716050
On February 3, Tuesday drove home from work. The battery light came on. I Drove to AutoZone and they placed it on Dia...
#11699110
My check light is blinking and then it stop says I have a random misfire and I done replaced coils spark plugs fuel i...
#11696630
My Jeep 2011 Jeep Grand Cherokee was repaired under Recall P54 (NHTSA 14V-530) on October 20, 2016, which was suppose...
#11683504
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle occasionally stalled while at a comp...
#11672100
Alternator caught fire
Recent Complaints for the 2011 JEEP GRAND CHEROKEE
#11716050
ELECTRICAL SYSTEM
On February 3, Tuesday drove home from work. The battery light came on. I Drove to AutoZone and they placed it on Dia...
#11714761
ELECTRICAL SYSTEM
My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car...
#11714761
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car...
#11714761
SUSPENSION
My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car...
#11713686
VEHICLE SPEED CONTROL
The vehicle accelerated on its own unable to control or stop the vehicle