NHTSA Complaint #10547311 — 2011 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10547311
Vehicle 2011 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 33,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

JEEP GRAND CHEROKEE STARTED HAVING A SLIGHT MISS IN EARLY JULY. THEN JEEP WOULD NOT START. WAITED 2 MINUTES THEN JEEP STARTED. HAD JEEP SERVICED INCLUDING NEW SPARK PLUGS FROM CHRYSLER. STILL HAD MISS AT IDLE. DROVE JEEP FROM NORTHERN CALIFORNIA TO SOUTHERN CALIFORNIA. STILL HAD MISS. SITTING IN HEAVY TRAFFIC JEEP STALLED AND CAUSED A TRAFFIC BACKUP. WAITED FOR A COUPLE OF MINUTES THEN JEEP STARTED.TOOK JEEP TO THE JEEP DEALER IN AUG. DEALER DID SOFTWARE UPGRADE. STILL HAD ROUGH IDLE AND HARD TO START. TOOK JEEP IN AGAIN. THEY SAID TO ORDER A TIPM. DEALER SAID IT WOULD BE AT LEAST SEVERAL WEEKS TO GET THE PART AND TO PARK THE JEEP DUE TO THE STALLING OUT SITUATION. WROTE AN EMAIL TO THE JEEP CEO. JEEP RESPONDED. THE TIPM WAS REPLACED IN EARLY SEPT. STALLING IS GONE BUT THE ROUGH IDLE IS NOW BACK. THIS ISSUES COULD BE VERY DANGEROUS. CONSIDERING HOW JEEPS ARE USED (OFF ROAD, LONG TRIPS) ONE COULD EASILY BE STRANDED OR WORSE. GIVEN THE NUMBER OF COMPLAINTS AND THE LONG PERIOD OF TIME TO GET A PART IT WOULD SEEM LIKE A RECALL IS IN ORDER. IT APPEARS THAT THE PART IS NO LONGER MANUFACTURED DUE TO A BANKRUPTCY OF THE OEM. THERE ARE THOUSANDS OF US HAVING THIS PROBLEM AND WE NEED HELP! *TR

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