NHTSA Complaint #10547264 — 2008 GMC ACADIA

DRIVING GMC ACADIA TO MY SONS BASEBALL GAME AND THE CAR JERKED FORWARD, SO I IMMEDIATELY SLOWED DOWN. CONTINUED TO DRIVE AND THE CAR BASICALLY WOULD NOT GET OUT OF 1ST GEAR. THE RPM'S KEPT GOING UP AND NEVER CAME DOWN AND THE CAR WOULD NOT GO OVER 40 MPH WHILE THE ENGINE WAS GEARING UP. THE TRANSMISSION WAS COMPLETELY SHOT. TOOK TO THE DEALERSHIP TO HAVE REPAIRED. GMC HAS TONS OF 2007 AND 2008 ACADIA'S WITH THE SAME PROBLEM AND ARE FORCING CUSTOMERS TO PAY FOR THE REPAIR. THE WAVE PLATE WAS SHOT ALONG WITH EVERYTHING ELSE IN THE TRANSMISSION. ON MY BILL THEY PUT N/C IN ALL THE PARTS AND LABOR AND THEN JUST PLUGGED IN AN AMOUNT IN A LINE ITEM CALLED " MISC CUSTOMER DEDUCTIBLE" NO ONE WILL EXPLAIN THE CHARGE. DEALERSHIP TOLD ME THE GMC CALCULATES THE CHARGE AND GMC TOLD ME TO CALL THE DEALERSHIP. THEY ARE GIVING PEOPLE A "DISCOUNT" OF SOME SORT SO THEY CLEARLY KNOW THEY HAVE AN ISSUE BUT THEY SHOULD BE FOOTING THE ENTIRE BILL. MY CAR IS 30,000 MILES UNDER THE WARRANTY AND 28 DAYS OVER THE 5 YEARS AND IT COST ME OVER $1,200 TO FIX IT WHEN THEY PUT IN A DEFECTIVE PART AND THEY KNOW IT. *TR