NHTSA Complaint #10546920 — 2002 BMW 3 SERIES ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10546920
Vehicle	2002 BMW 3 SERIES
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	August 10, 2013
Date Filed	October 6, 2013
Mileage	71,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I WAS DRIVING ALONG AND 3 DASH LIGHTS CAME ON INDICATING A PROBLEM. I CHECKED AND THE LIGHTS MEANT THE STABILITY CONTROL WASN'T WORKING (FIRST TIME THIS EVER HAPPENED). TOOK THE CAR TO BMW AND WAS TOLD ONE OF TWO COMPUTERS WASN'T MAKING THIS SAFETY FEATURE WORK. COST OF ONE WAS $1700.00 BUT THEY COULD NOT GUARANTEE IT WOULD BE THE PROBLEM AND I MIGHT NEED TO THEN HAVE A NEW 2ND COMPUTER AT $3400.00. OR A TOTAL OF $5100.00, I PURCHASED THE CAR NEW AND THE CAR HAS BEEN DRIVEN GENTLY. SINCE THIS IS A SAFETY FEATURE THAT THEY ADVERTISED AND WAS ONE OF MY REASONS FOR BUYING THE CAR, I FEEL THIS AUTO AND AUTO FEATURE SHOULD BE CONSIDERED FOR A RECALL SO IT CAN BE FIXED EITHER FREE OR AT A REASONABLE COST. THANK YOU FOR READING MY SUGGESTION. *TR

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