NHTSA Complaint #10546894 — 2007 CADILLAC DTS

THE HEATED/COOLED SEATS STOPPED WORKING. LATER THEY STARTED WORKING AGAIN. THIS CYCLE OF WORKING/NOT WORKING CONTINUED FOR A FEW MONTHS THEN THEY QUIT COMPLETELY. AFTER SEARCHING ONLINE FOR SOLUTIONS, I FOUND THAT THE DTS, BUICK LUCERNE, AND A FEW OTHER GM VEHICLES HAVE THIS SAME PROBLEM. THE WIRING CONNECTOR UNDER THE PASSENGER SEAT OVERHEATS AND MELTS CAUSING A POOR CONNECTION RESULTING IN THE HEAT/COOL SETTINGS TO MALFUNCTION AND NOT WORK. THIS IS A FIRE HAZARD! GM IS CHARGING PEOPLE AROUND $1000 TO DIAGNOSE AND REPAIR THE PROBLEM WHEN IT'S THEIR OWN FAULTY ENGINEERING. THERE SHOULD BE A SAFETY RECALL ON ALL THE VEHICLES WITH THIS PARTICULAR TYPE OF CLIMATE CONTROLLED HEATED/COOLED SEATS AND SHOULD BE NO CHARGE FOR THE REPAIR. IF I COULD SEND PICTURES I WOULD LET YOU SEE THE MELTED AND BURNED WIRING CONNECTOR IN MY CAR. *TR