NHTSA Complaint #10546870 — 2011 TOYOTA SIENNA

MY SIENNA FALLS UNDER THE CURRENT RECALL FOR UNSAFE TIRES FOR SIENNAS USED FOR TOWING, BUT THE DEALER REFUSES TO PROVIDE THE EXTRA LOAD TIRES BECAUSE MY HITCH WAS INSTALLED AFTERMARKET. I PURCHASED THE VEHICLE WITH THE TOWING PACKAGE, HOWEVER I WAS ADVISED BY THE DEALER TO GET THE HITCH INSTALLED ELSEWHERE TO SAVE TIME AND MONEY. REGARDLESS OF THAT FACT, I FAIL TO SEE HOW WHERE THE HITCH WAS INSTALLED MAKES THE TIRES SAFE VS. UNSAFE. TOYOTA IS CLEARLY HIDING BEHIND AN ARBITRARY POLICY. I USE THE VEHICLE FOR TOWING. ONE TIRE IS BEGINNING TO SHOW SIGNS OF EARLY FAILURE. TOYOTA NEEDS TO PROVIDE THE EXTRA LOAD TIRES ASAP. THIS IS A SERIOUS SAFETY CONCERN. TOYOTA NEEDS TO COMPLY WITH THE RECALL. *TR