NHTSA Complaint #10546836 — 2008 LINCOLN MKX

THIS VEHICLE AFTER 5 MILES OF DRIVING SUDDENLY LOST POWER AND ENTERED WHAT THEY CALL LIMP HOME MODE DROPPING THE SPEED TO 40 MPH AND THEN TO A CRAWL INTO A NEARBY PARKING LOT. THE DEALER THAT REPAIRED MY VEHICLE SAID THIS HAPPENS TO AVOID FURTHER DAMAGE TO THE ENGINE. THERE WAS NO WARNING UNTIL AFTER THE VEHICLE HAD BEEN STOPPED IN THE PARKING LOT WHEN THE RED ENGINE LIGHT STARTED FLASHING ON THE INSTRUMENT PANEL. THE CAR WAS TOWED TO THE LOCAL FORD DEALERSHIP FOR REPAIRERS THE REPAIR BILL STATES:" THERE WAS A FAILURE OF THE EEC MODULE RESULTING IN THE FAILURE OF THE PCM CRANKS, 6 COIL PACKS" SIX SPARK PLUGS WITH A RESULTING COST OF REPAIRS AT $683.47 FOR THE EEC MODULE (THIS IS THE PART THAT CAUSED THE DESTRUCTION OF THE PCM CRANKS AND SIX COIL PACKS) THE COIL PACKS $999.48 FOR SIX, SPARK PLUGS TOTAL 45.54 FOR SIX, A PLENUM GASKET $14.90 AND $447.50 LABOR COST TO REPAIR VEHICLE. AS AN EMPLOYEE OF FORD MOTOR COMPANY, I GOT A 10% DISCOUNT FOR THE PARTS BRINGING THE TOTAL REPAIR COST TO A TOTAL OF $2190.05 HERE'S MY COMPLAINT. THE EEC FAILED; OK I GET THAT BUT THAT PART FAILURE CAUSED ALL THE REST OF THE PARTS TO BE DESTROYED ADDING THE COST OF THE COIL PACKS, THE GASKET AND ADDITIONAL LABOR COSTS. THE EEC WAS $ 683.47 THE REST SHOULD BE FORD MOTOR COMPANY RESPONSIBILITY AT THE LEAST. FORD MOTOR COMPANY DISTRIBUTED A TECHNICAL SERVICE BULLETIN TO THEIR DEALERS ABOUT THIS PROBLEM. FORD MOTOR COMPANY KNOWS THAT THIS PROBLEM CAN OCCURRED AND I TALKED TO THE MECHANIC THAT REPAIRED MY CAR STATING TO ME THAT HE HAD SEEN THIS PROBLEM IN FUSION CARS AND FORD PICKUP TRUCKS SO THIS ONE DEALER GARAGE TALKING TO ONE MECHANIC THAT HAD SEEN SEVERAL VEHICLES DO THIS. THERE HAS TO BE A LOT MORE. THIS SHOULD BE A RECALL. *TR