NHTSA Complaint #10546628 — 2006 FORD ESCAPE HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10546628
Vehicle	2006 FORD ESCAPE HYBRID
Component	STEERING
Date of Incident	September 16, 2013
Date Filed	October 3, 2013
Mileage	136,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

ELECTRIC ASSISTED POWER STEERING NOT FUNCTIONAL. DEALER TROUBLESHOOTING CONSISTED OF READING CODES, THEN INDICATING THAT THE ENTIRE RACK AND PINION ASSEMBLY NEEDED REPLACED ($2200). REPLACED THE ASSEMBLY, STILL DOESN'T WORK. THE ELECTRONIC STEERING CONTROL MODULE WAS REPLACED, STILL DOESN'T WORK. THE REPAIR SHOPS AND THE DEALERS HAVE INADEQUATE INFORMATION AND TRAINING TO REPAIR THESE ELECTRIC STEERING SYSTEMS. THERE SHOULD BE ADEQUATE INFORMATION AND TRAINING TO IDENTIFY THE FAILED COMPONENT, AS OPPOSED TO SWAPPING OUT LARGE ASSEMBLIES, AND STILL NOT FIXING THE PROBLEM. THESE SYSTEMS APPEAR TO HAVE A HIGH FAILURE RATE, AND PRESENT A HUGE SAFETY ISSUE WHEN THEY FAIL WHILE DRIVING! PLEASE ISSUE A RECALL ASAP! *TR

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Other STEERING Complaints

#11194853 — April 9, 2019 — POWER STEERING FAIL NO DASH CODES E S P FAILED NO POWER ASSIST TO TURN THE STEERING

#11174802 — February 6, 2019 — POWER STEERING FAILED DURING VERY COLD TEMPERATURE. COULD NOT TURN THE WHEEL

#11173126 — January 30, 2019 — AS MY SEVENTEEN YEARS OLD DAUGHTER WAS PULLING OUT OF THE DRIVEWAY FOR SCHOOL SHE NOTICED THE STEERING WAS HARD TO TU...

#11122465 — August 27, 2018 — POWER STEERING JUST WENT OUT. NO WARNING UNTIL IT WAS OUT. I WAS ON MY WAY TO WORK DRIVING AND THE POWER STEERING JUS...

#10948546 — January 30, 2017 — WHILE DRIVING AND PARKING, THE POWER STEERING FAILED. A WARNING LIGHT CAME UP ON THE DASH BOARD SAYING STOP NOW. POWE...

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