NHTSA Complaint #10546421 — 2007 LINCOLN MKX

STRUCTURE:BODY issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10546421
Vehicle	2007 LINCOLN MKX
Component	STRUCTURE:BODY
Date of Incident	August 2, 2013
Date Filed	October 1, 2013
Mileage	170,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

OUR VEHICLE WAS INVOLVED IN A REAR END CRASH WHILE STOPPED AT A PEDESTRIAN CROSS WALK. THE VISUAL DAMAGE TO OUR LINCOLN MKX WAS THE EXHAUST SYSTEM AND REAR BUMPER. THE NON-VISUAL DAMAGE WAS THE BRAKE POWER BOOSTER. THE POWER SURGE FROM THE REAR END IMPACT WHILE THE BRAKES WERE ENGAGED CAUSED THE BRAKE POWER BOOSTER TO FAIL. BOTH MY MECHANIC AND THE LOCAL FORD DEALER CONFIRM THAT THE FAILURE OF THE BRAKE SYSTEM WAS CAUSED BY THE DAMAGE RELATED TO THE REAR END IMPACT IN THE ACCIDENT. THE LOCAL FORD DEALER HAS SEEN MULTIPLE VEHICLES BRAKE POWER BOOSTERS FAIL DUE TO REAR END COLLISIONS YET THE INSURANCE COMPANY DENIED MY CLAIM FOR REPAIR TO THIS SYSTEM. THE FAILURE OF THIS SYSTEM IS A VERY HAZARDOUS CONDITION AS IT IS EXTREMELY DIFFICULT TO BRAKE THE VEHICLE WITH OUT THIS SYSTEM WORKING CORRECTLY. *TR

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