NHTSA Complaint #10546418 — 2008 BMW 535XI

THE REAR RIGHT TAIL LIGHT STOPPED FUNCTIONING CORRECTLY, AND THE BRAKE LIGHT, THE RUNNING LIGHT, THE REVERSE LIGHT, AND THE BLINKER STOPPED WORKING. THIS CREATED MANY POTENTIAL ACCIDENTS AS ONCOMING DRIVERS COULD NOT PROPERLY SEE ME REVERSING OR TURNING RIGHT. THERE IS AN ACTIVE RECALL FOR THE ISSUE AND BMW IS REPLACING THE REAR TAIL LIGHTS FOR VIN'S THAT THE GOVERNMENT HAS IDENTIFIED AS HAVING THE ISSUE. MY VEHICLE HAS THE ISSUE. BMW REFUSED TO REPLACED THE TAIL LIGHT THAT HAS PERMANENT LOSS OF FUNCTIONALITY. I WAS FORCED TO PAY OUT OF POCKET FUNDS FOR THE ITEM THAT HAS A RECALL AND BMW NORTH AMERICA HAS REFUSED TO ASSIST IN THIS MATTER. I SPOKE TO [XXX] AT BMW NORTH AMERICA, HE IS A CUSTOMER RELATIONS SUPERVISOR, AND HIS CONTACT INFORMATION IS IN THE BMW CASE FILE WITH ID LAST 7 DIGITS OF MY VIN. HE INDICATED THAT BMW WILL NOT DO ANYTHING UNLESS THE GOVERNMENT FORCES THEM TO BY PROVIDING THE VIN NUMBER TO THEM AS AN EFFECTED VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR