NHTSA Complaint #10546057 — 2012 OPEN RANGE FIFTH WHEEL

I HAD TAKEN MY FIFTH WHEEL TO THE FACTORY IN SHIPSHEWANA,IN AND SPOKE WITH [XXX] THE SERVICE MANAGER ABOUT UPGRADING BY SUSPENSION SYSTEM FOR A POSSIBLE TRIP TO ALASKA. HE GAVE ME A NAME AND PHONE NUMBER TO CALL.[XXX]AT DEXTER AXLE THAT SHE WOULD KNOW WHAT COMPONENTS ARE AVAILABLE.WHEN I TALKED TO HER SHE WANTED THE SERIAL NUMBER STAMPED ON THE AXLE.LN131031191.SHE SAYS THAT THESE ARE 6000 POUND RATED AXLES AND THE MAXIMUM IS 11,900 POUNDS AND THAT I AM OVER MAXIMUM NOW,SHE SAID DEXTER DOESN'T DESIGN TRAILERS AND THAT I SHOULD CONTACT THE FACTORY.SHE SAID I SHOULD CARRY AN EXTRA SPRING LEAF.. I HAVE EMAILED AND CALLED THE FACTORY [XXX] BUT NO REPLY. UNIT WAS WEIGHED ON A CAT SCALE AT 12,102 POUNDS STICKER ON TRAILER SAYS GVWR IS 14,185 POUNDS UVW IS 11,165 AM I HEADED FOR A DISASTER?????? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR