NHTSA Complaint #10546009 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Complaint Details

ODI Number	10546009
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	September 1, 2010
Date Filed	September 28, 2013
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

A RECALL WAS ISSUED FOR THE REAR LIFT GATE STRUTS. IMMEDIATELY AFTER HAVING THIS DONE THE REAR LIFT GATE WOULD NOT CLOSE ALL THE WAY AND WOULD OPEN BACK UP AFTER GOING HALF THE WAY DOWN. ON OCCASION THE REAR LIFT GATE HAS FLOWN OPEN HALF WAY DOWN. TOYOTA INFORMED US THAT THE GAS PRESSURE IN THE NEW STRUTS WAS THE PROBLEM AND THEY WOULD NOT FIX IT. I WISH I HAD NOT HAD THE RECALL DONE AS I DID NOT HAVE A PROBLEM BEFORE THEN. IT HAS BEEN AN ON GOING PROBLEM. I HAVE TO APPLY PRESSURE TO THE BACK DOOR TO PREVENT IT OPENING ON CLOSING EVERY TIME. *TR

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