NHTSA Complaint #10545665 — 2006 MINI COOPER

THE CAR WAS PARKED IN FRONT OF OUR TOWNHOME. THAT AFTERNOON, MY NEIGHBOR KNOCKED ON THE DOOR TO TELL ME THAT THERE WAS BLACK SMOKE COMING OUT FROM UNDER THE HOOD AND THAT SHE HAD HEARD A LOUD POP UNDER THE HOOD. AFTER CALLING THE FIRE DEPARTMENT, THE FIREFIGHTERS CAUTIOUSLY RAISED THE HOOD AND DISCOVERED THAT SOMETHING HAD CAUGHT FIRE UNDER THE HOOD. THEY TOLD ME TO NOT DRIVE THE VEHICLE, AND I CALLED MY INSURANCE COMPANY, HAD THE CAR TOWED TO THE MECHANIC WHO WORKS ON OUR AUTOMOBILES, AND THE INSURANCE COMPANY SENT A CLAIMS AGENT TO ASSESS THE DAMAGE. THE POWER STEERING PUMP HAD CAUGHT ON FIRE, AND NUMEROUS OTHER PARTS WERE DAMAGED. *LN *TR