NHTSA Complaint #10545587 — 2012 BUICK REGAL

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT issue reported to NHTSA

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2 Injuries

Complaint Details

ODI Number 10545587
Vehicle 2012 BUICK REGAL
Component SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Date of Incident
Date Filed
Mileage 8,000 miles
Crash No
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State GA

Consumer Description

OUR NECKS BEGAN TO HURT ABOUT A FEW WEEKS AGO. BEFORE THEN WE HAD NOT DRIVEN THE CAR OFTEN OR FOR LONG DURATIONS. THEN THE MORE WE WERE IN THE CAR, E.G. A 5 DAY TRIP TO AND FROM NEW ORLEANS, THE MORE WE HAD NECK DISCOMFORT. INITIALLY WE THOUGHT IT COULD BE OTHER ACTIVITY BEING THE CAUSE. BUT TODAY, AFTER SEEING INFORMATION AND ILLUSTRATIONS ON THE INTERNET, WE FEEL THAT THE ANGLE OF THE HEADREST ON THE SEAT BACKS IS IMPROPER AND THE CAUSE OF THE PROBLEM. WHAT TO DO? IS THERE A "RECALL" ON THIS MATTER? SINCERELY, *JS

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