NHTSA Complaint #10545585 — 2005 FORD EXPLORER

ON SEPTEMBER 26, 2013, I TOOK MY 2005 FORD EXPLORER TO THE FORD DEALER (FREEWAY FORD IN BLOOMINGTON, MN) BECAUSE I WAS HAVING PROBLEMS WHEN I PUT THE VEHICLE INTO REVERSE. AT TIMES IT HESITATES TO GO INTO REVERSE AND THEN CLUNKS INTO THE GEAR. THIS HAS BEEN HAPPENING FOR ABOUT 1 YEAR. THE DIAGNOSIS WAS OF COURSE MY TRANSMISSION SOLENOID. I CANT AFFORD TO HAVE MY VEHICLE REPAIRED AT THE COST OF $1,300 PLUS TAXES AND I DON'T FEEL SAFE DRIVING MY EXPLORER IN THIS CONDITION, BUT I HAVE NO CHOICE AT THIS POINT. I WENT ONLINE TO CARCOMPLAINTS.COM AND FOUND 94 COMPLAINTS WITH THE SAME ISSUES ON THE 2005 FORD EXPLORERS. IN ONE OF THE COMPLAINTS SENT TO CARCOMPLAINTS.COM - A WOMAN WROTE THAT SHE SENT A COMPLAINT LETTER TO THE DEPT OF CONSUMER AFFAIRS ABOUT THE ISSUES WITH THE 2005 FORD EXPLORES, THEY GET BACK TO HER TO TELL HER THAT THE FORD DEALER WILL PUT THE REPAIR UNDER SOME TYPE OF WARRANTY PROGRAM AND JUST CHARGE ME $100 BUCKS TO REPLACE THE SOLENOID. THIS SEEMS TO BE A DEFECT IN THE FORD EXPLORERS MADE IN 2005, SO WHY HAVE THE VEHICLES NOT BEEN RECALLED AND WHY SHOULD I HAVE TO BE RESPONSIBLE FOR THE REPAIR COST? [XXXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)