NHTSA Complaint #10545563 — 2009 AUDI A4

THE 2009 AUDI A4 CONVERTIBLE REAR WINDOW'S ADHESIVE ON MY CAR (AND OTHERS, ACCORDING TO INTERNET/YOUTUBE POSTINGS) IS BECOMING DETACHED FROM THE TOP. THE ONLY CHOICE OWNERS HAVE IS TO PURCHASE A NEW CONVERTIBLE TOP. DEALERS CHARGE BETWEEN $4500-$6000. PRIVATE BODY SHOPS CHARGE APPROX. $1600+. WHILE RESEARCHING THE ISSUE, I DISCOVERED THAT IT IS A RELATIVELY COMMON PROBLEM WITH AUDI CONVERTIBLES, AS CONFIRMED BY THE AUDI SERVICE REP WHO INFORMED ME OF THE ISSUE DURING A SERVICE VISIT. IF THAT IS THE CASE, AUDI SHOULD HOLD THE ADHESIVE COMPANY RESPONSIBLE FOR REPAIR, NOT THE AUDI CUSTOMER. PURCHASING AN ENTIRELY NEW TOP IS UNREASONABLE AND UNFAIR. MY REQUEST: AUDI USA SHOULD ISSUE A RECALL, WHETHER THE CAR IS STILL UNDER WARRANTY OR NOT, AT NO CHARGE TO ITS CUSTOMERS. SHOULD RECOUP COSTS FROM THE ADHESIVE MANUFACTURER. AT THE VERY LEAST, CUSTOMERS, AT THE POINT OF SALE, SHOULD BE WARNED OF THE POSSIBILITY OF THE DEFECT THAT HAPPENS SOON AFTER PURCHASE. *JS