NHTSA Complaint #10545442 — 2004 BUICK LESABRE

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL issue reported to NHTSA

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Complaint Details

ODI Number	10545442
Vehicle	2004 BUICK LESABRE
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	August 15, 2013
Date Filed	September 26, 2013
Mileage	79,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

WHILE DRIVING MY RECENTLY PURCHASED 2004 BUICK LESABRE LIMITED AT 60 MPH, MY SPEEDOMETER SUDDENLY WENT TO 95 MPH AND TACHOMETER WENT TO 1500 AND WILL NOT MOVE.. EVEN WHEN VEHICLE IS TURNED OFF THE SPEEDOMETER AND TACHOMETER STAYS AT 95 MPH AND 1500 RPM RESPECTIVELY. DID A LITTLE RESEARCH AND DISCOVERED A MAJOR PROBLEM WITH CLUSTERS AND STEPPER MOTORS. MY CAR HAS LESS THAN 80K MILES, BUT I HAVE READ WHERE THIS PROBLEM HAS OCCURED AT AS LITTLE AS 20K MILES. COMPLETELY UNFAIR THAT GM MAKES YOU RELY ON HEADS UP DISPLAY FOR A SPEED.. VERY UNSAFE I FEEL BECAUSE THIS DRAWS YOUR EYES FROM ROAD CONSTANTLY. *JS

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#10537144 — August 25, 2013 — MY SPEEDOMETER OR RPM OR FUEL GAUGES DO NOT WORK THIS IS NOT SAFE FOR ME AND MY FAMILY WHAT CAN WE DO TO FIX THIS? *TR

#10493817 — January 22, 2013 — SPEEDOMETER READING INTERMITTENTLY AT LEAST 20 MPH LOWER THAN ACTUAL VEHICLE SPEED ON HIGHWAY. *TR

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