NHTSA Complaint #10545311 — 2008 GMC CANYON

FOLLOWING THE FIRST INCIDENT NOTED ABOVE, THERE WERE SEVERAL OTHER SUCH INCIDENTS, WHERE TURNING THE IGNITION SWITCH RESULTED IN NO STARTER ENGAGEMENT, DEAD BATTERY INDICATION. FOLLOWING THE FIRST INCIDENT, THE ORIGINAL BATTERY HAD BEEN REPLACED WITH A NEW BATTERY. AFTER THE SECOND INCIDENT FOLLOWING A JUMP START, THE ENGINE STARTED. THE VEHICLE WAS DRIVEN ABOUT 3 MILES TO AN AUTOMOTIVE PARTS STORE WHERE THE NEW BATTERY (ABOUT 1 MONTH OLD) WAS TESTED AND FOUND TO BE FULLY CHARGED AND IN GOOD CONDITION. FOLLOWING A THIRD INCIDENT ABOUT A MONTH AFTTER THE SECOND INCIDENT, THE VEHICLE WAS TAKEN TO THE GM DEAALER FOR DIAGNOSING. THE DEALER SAID THE IGNITION SWITCH WAS DEFECTIVE BASED UPON THE COMPUTER CODE. DESPITE THE VEHICLE'S 2008 YEAR, THE VEHICLE ONLY HAD 14,769 MILES. MY OUT-OF-POCKET COST WAS $386. THIS DEFECTIVE SWITCH SHOULD NOT HAVE FAILED AT SUCH A LOW MILEAGE. AN INTERNET SEARCH REVEALED OTHER GM PRODUCTS REPORTING THE SAME SWITCH FAILURE PROBLEM. *JS